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- Admin
- Account Options
- Pricing settings
- PDF and Email Template system preferences
- Locations
- Brand Customisation
- Product Categories
- Product Groups
- Enable Time Billing
- Customising Assets
- Custom Fields
- Delivery Resources
- Delivery Options
- Reporting Preferences
- Sales & purchase settings
- Calendar Settings
- Messaging settings
- Repeated Invoice frequency
- Company Settings
- Credit Settings
- Sales Regions
- Asset Settings
- Ticket settings
- Relationships
- Proposal-based Quotes
- Customising Training
- Prefix/Sequences settings (Record Numbering)
- Creating SMS Templates
- Invoice Settings
- Creating Email Templates
- Creating Letter Templates
- Using Letter Templates
- Using SMS Templates
- Using Email Templates
- Setting up Teams
- System security
- Users
- Activate a new User account
- Log into a User account
- Managing Connections
- Calculating Landed Costs
- Resources
- Payment Methods
- Payment Terms
- Couriers
- PDF Templates
- Service Reports
- Quote Form Templates
- System Quote Preferences
- Credit Control
- Setting up Teams
- Regional Settings
About Admin
The Admin grouping lets you customise a range of options throughout your CRM, set system defaults and manage integrations with other services.
- General – from here, you can choose from and apply a range of global settings that relate to credit, quotes, deliveries, invoices, reporting, regions, security, lead scoring, pricing, sales & purchases, manufacturing, templates, campaigns, products and landed cost calculations.
- Integrations – this is where you manage your system integrations with third-party services and also integrated CRM services e.g. Customer Portal.
- Settings – here you can customise the choices that appear in various dropdown lists in the Companies, Contacts, Activity, Opportunities, Tickets, Projects, Jobs, Products, Training Courses, Campaigns, Assets, Sales and Purchase Order modules and configure a range of templates.
- Suburb – this is a list of suburbs that you can associate with your sales regions.
- Phone Numbers – if you have set up a connection with Burst SMS, phone numbers that you have set up will appear here and you can also add new numbers.
- Custom Fields – here you can create your own fields in certain modules.
The following resources go through all the features and functions in more detail.
Admin > General
- Company details
- Company settings
- Quote settings
- Delivery options
- Credit settings
- Account options
- Invoice settings
- Repeated Invoice frequency
- Reporting preferences
- Regional settings
- Pricing settings
- Product settings
- Calendar settings
- System security
- Sales & purchase settings
- PDF and Email Template settings
- Messaging settings
- Manufacturing settings
- Enable Landed Costs
- Asset settings
- Prefix/Sequences settings
- Enable Time Billing
Admin > Settings
My Company
- Locations
- Sales Regions
- Brand Customisation
- Resources & Resource Groups
- Delivery Resources
- Manufacturing Resources
Customers
Sales Pipeline
Quoting And Selling
- Creating Web Quote Templates (item-based)
- Creating Web Quote Templates (proposal-based)
- Creating Web Sales Order Templates
- Creating Web Invoice Templates
- Quote Form Templates
Users, Teams & Security
Activities & Calendar
Jobs
Finance
Training
Inventory
Purchasing
Shipping & Freight
Templates
- Custom PDF Templates for Quotes, Sales Orders, Invoices & Purchase Orders
- Creating Letter Templates
- Using Letter Templates