Help Center

Deleting Special Prices

If you need to remove special prices that you’ve set up in the CRM, there are a few different ways to do so.

Delete the prices from a customer’s Contact record
Delete the prices from a Product record

Delete special prices from a customer record

Open the desired customer record (Company or Contact) and scroll down to the Special Prices tab in the action bar.

To delete a unique price break, without deleting all special pricing associated with a product, click on the appropriate line in the special pricing grid.

To delete a price, simply click the small X beside the break, click on Save.

Note: when there is only one special price left, this process of deletion won’t work. To delete all price breaks associated with a product, you’ll need to select the line and then hit ‘Delete Special Price’. Then hit OK.

Delete special prices from a Product

From Inventory > Products open the desired Product record.
Go to the Special Prices tab in the action bar.

To delete specific price breaks for a certain company, click on the company to open up the pricing.

Hit the small X beside the price break you’d like to remove, then click on Save.

To completely delete all special pricing for a particular company, select the company from the grid and then hit Delete Special Price and then hit OK.

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